Frequently Asked Questions
Everything you need to know about bringing timeless elegance to your home.
What is the typical delivery timeframe for large furniture items?
Most of our handcrafted pieces are delivered within 10 to 14 business days. You will receive a tracking number and a call from our white-glove delivery partner to schedule a specific arrival window.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove service on all large furniture orders. This includes room-of-choice delivery, full assembly, and the removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return it in its original condition. Please note that custom-made or upholstered items may be subject to a restocking fee.
Are your wood products made from sustainable materials?
Absolutely. Classic Furniture is committed to sustainability; we use FSC-certified solid woods and eco-friendly finishes to ensure our products are as responsible as they are beautiful.
Do you provide fabric samples before I place an order?
Yes, we understand the importance of texture and color. You can order up to five fabric swatches for free through our website to help you make the perfect choice for your space.
What kind of warranty comes with my furniture purchase?
All our furniture pieces come with a standard 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.